All Payments go through Paypal. Please don't hesitate to ask if you need a payment plan. I am happy to accommodate you as long as it is in my capabilities at that moment.
I will ship your item(s) within 48 hours after receipt of payment. Shipping is calculated automatically of the total purchase amount. Thank you for shopping with WoolCreations. I will ship via USPS or UPS fo larger items.
I am happy to ship internationally, but will not be responsible for any customs, brokerage, taxes or other fees that may be incurred once the package has reached the destination country.
All sales are final. This goes for in stock and custom orders. Returns will be handled on exception bases only. If it comes to a return, shipping has to be payed by you. I also recommend to ship the item via USPS with insurance and delivery confirmation. I will only refund your money once I hold the item in my hands. I do want everyone to be happy with their WoolCreations and will try to work out a solution that works for both of us.
WoolCreations' toys and dolls are not necessarily appropriate for all ages, please use good judgment when choosing the appropriate toy for your child. My Waldorf dolls are made of 100% wool or wool and 100% cotton skin. Doll Clothing may have buttons, which could be a choking hazard. Other toys are usually made of wool/cotton, little fibers may come off. For all items on our site we recommend a minimum age of 3 years and that children do not put these toys in their mouths.
All WoolCreations are created in a NON-Smoking environment. I do have dogs and cats (which live outside). My animals do not spend time near my WoolCreations.
By entering my store site or or by use of this site and its products, you accepting the terms and conditions of WoolCreations.